Johnston Chrysler Dodge Jeep Ram Fiat

Recently I had occasion to visit Johnston Motors looking for a car. I have dealt with Johnston Motors since 1995 and I have never had a comlaint. Frank Chrysler came out to see if he could help me. I explained my dilemma. My vehicle had been in an accident and I needed a vehicle right away. He didn't have a suitable one on the lot so he said he would search for one. Each time he found something suitabe he would text me or send me a video. After a few days searching he sent me a picture of one that met my needs. He had it brought in and it was perfect. If not for his diligence to find what I needed I would have to go from lot to lot to find one. He kept me updated almost every day. Frank is very reliable, caring, and helpful. He knows what he's doing and he does it well. If you are looking for a vehicle go see Frank Chrysler at Johnston motors on Upper James and Stone Church. You'll be glad you did. Once again thank you Frank Chrysler. Rose Carter

I would highly recommend Johnston Chrysler to any recent graduate, or anyone in general looking to purchase a preowned vehicle. Frank Chrysler really helped me out with getting my 2016 Chrysler 200 and really went above and beyond to make sure the car was in great condition and made all the paperwork very simple and straightforward. Andrew from finance was great to work with as well. Extremely trustworthy dealer, very transparent and great service.

Bought a used Subaru last week and couldn't be more happier with the deal. Special thanks to Paul for being such a great help throughout our buying process. We got the car delivery in 3 days and all the paperwork was super smooth. No inflated pricing and no pressure on buying 100 different things other than the listed price. We had some tire balancing issues but they were very accommodative and fixed it without asking questions. Good thing is they have their own service center with a trained staff. Very professional, no wonder they are in the business for over a century. I wish they had something similar in Mississauga.

Had an appointment booked for a tire change with valet service at 10am. waited until 11am, no valet, so I called and they said the valet was late and would only be 45 minutes so I wait and it’s about noon now and I called back because no valet and they said that there was a mix up an my car wasn’t in the system to get picked up so I had to reschedule to a week later. Come that week I have the pick-up at 10am, they take the car at 10:30am and I wait until about 2pm, and my car has not been returned. I called the service desk and my car hadn’t even been taken in for service. i had to work so they offered a customer shuttle to come pick me up so I could get my car. I get to the dealership to grab my car and they had taken it into the shop and it was around 3:10pm at this point and I had to go to work in 20 minutes so I waited and thankfully my car was finished at 3:30pm exactly. After the service they mentioned that I should remove the hud caps on my vehicle because it made their job of swapping my tires (no rims) more difficult. ( this was never an issue with my previous deleaship). A day later I notice a whole chunk of my hud cap was gone and my hud caps were not always in the best shape but I never had a whole chunk missing. Hud caps are so expensive and as a student I can’t afford to replace them.

I was in need of a car, and went to the Dealership and met Kyle Reimer. He was great - he was patient and showed me quite a few vehicles in my budget. I took a few different vehicles out on test drives - and he was quite happy to answer all of my questions to ensure that I found a vehicle that was right for me. With his help I found the perfect car, the cost was exactly what I wanted to pay, with zero pressure. He followed up after I picked up the car to ensure I was happy, and has since been in touch. I will definitely return to Johnston Chrysler for any future purchases, and have already recommended Kyle as my go-to for anyone looking for a vehicle. Thank you Kyle for such a pleasant experience!